Byrider Wood River

Wood River, IL · Used car dealer

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Wood River
#11
of 22 shops
City Percentile
33%
rating percentile
Address
Byrider Wood River, 1710 Vaughn Rd, Wood River, IL 62095
Phone
(618) 258-8700
Website
www.byrider.com/dealerships/buy-here-pay-here-wood-river-62095-il132
Status
Closed · Opens 9 AM Mon

Byrider Wood River is an auto shop located in Wood River, IL. It is one of 22 auto shops listed in Wood River. Its 4.2-star rating is slightly below the Wood River city average of 4.3 stars. It ranks #11 of 22 auto shops in Wood River. There are 10 photos associated with this location.

About Byrider Wood River

Recognized buy-here, pay-here used car dealership in Wood River, IL with a large variety of inventory and custom payment options and competitive auto service pricing.

Hours

SaturdayClosed
SundayClosed
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
Friday9 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 Kiara Smith · Jan 2026

Don’t even waste your time here..terrible company and terrible communication. They sold me a GMC Terrain and when it needs actual maintenance they refused to take action & fix the car I was even threatened with my wages being garnished because I don’t feel comfortable paying for a car that I currently can’t drive and I’ve explained this multiple times. They don’t care. I’ve been without a car for 2 weeks almost 3. They won’t even tow it to give me an estimate to fix it. I could’ve worded myself better but it’s frustrating when you’re trying to do the right thing and the company doesn’t care. This is just part of my interaction with Travis. I don’t know what he’s got going on in his personal life but he needs to learn how to be a better human.

★☆☆☆☆ 1.0 Makayla Kerr · Nov 2025

Terrible customer service. I’ve gone two weeks without a car now because my engine went out only 8 months after buying a car from them. They don’t care enough to fix it for me even though I’m under warranty. They don’t answer their phone. If I had the choice to go back in time I wouldn’t have gotten my car from them.

★☆☆☆☆ 1.0 TrueExodus7 · Aug 2025

UPDATE 8/26/2025: I was supposed to get my car back today, and instead I've had all my phone calls ignored and didn't get any word if the car is repaired and ready to go. I'd give this place negative stars at this point. Will update when I hear something which will probably be another week or so. UPDATE 8/28/25: Travis from the finance company has been a very professional upfront man. I respect his communication and his attempts to get things moving. He's moved my car payment so I don't have to make those until the car is back to me. He is easy to talk to and polite as can be. Thank you Travis! Worst car dealer I've ever dealt with. I financed a 2011 chevy cruze from this place and the engine blew up in under 60 days. They told me they'd fix it within 2 weeks and it's been 5 weeks curren

★☆☆☆☆ 1.0 Jessi Junge · Dec 2024

If it was acceptable to give them no stars I would. The buying process of the car wasn’t bad but boy do they not check their vehicles before they sell them. Bought a 2017 equinox from them, about a month after I bought it, the car started to make a knocking noise, take it in, it’s bone dry, not a drop of oil in the car but was full when I bought it. Now this has been an on going issue. The car burns through oil, the interior wasn’t even detailed, the buttons for the heated seats both broke off days after buying the car, it’s just a mess. On top of that, Travis, he has some of the worst customer service skills I’ve ever experienced. He is rude, condescending, and comes off extremely entitled to your time. This year has been rough for my family and I, between me being placed on early materni

★★★★★ 5.0 Jonathan Rhine · Apr 2023

Friendly through the entire process and sold a great car. I financed the car in August 2022. CNAC is great, if you keep communication open between you and CNAC. I highly recommend Byrider Wood River.

Accessibility & Amenities

✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Buys Used Goods ✓ Oil Change ✓ Repair Services ✓ Used Goods ✓ Checks ✓ Debit Cards

Services

Used car dealerAuto repair shopCar dealerCar finance and loan companyCar repair and maintenance serviceTruck dealerTruck repair shopUsed truck dealer

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.