Caliber Collision

I had a fantastic experience with Caliber. From start to finish, they were professional, helpful, and easy to work with. They kept me updated throughout the entire repair process, which gave me a lot of peace of mind. My vehicle was ready several days earlier than originally quoted which was truly appreciated. To top it off, they provided a complimentary interior and exterior car wash after the repairs, and my car looked amazing when I picked it up. Highly recommend their team for quality work and excellent customer service.

Picked them for an insurance claim from someone hitting my car. They had my car for an appropriate amount time for parts and labor. Easy to work with and they give you updates on your car throughout the time that they have it. My bumper was fixed and can’t even tell someone had hit me. The ladies inside were very nice and helpful.

This was my second time at Caliber, both experiences were very positive. The first time it was for a repair to my rear door handle, the most recent was to repair the drivers side window which would not go up or down. They are skilled, professional, and above all 'honest'. A week after picking up my car for the window repair, I received a call advising me that I was being issued a refund of $106 because they inadvertently overcharged me for the repair. Without their honesty and integrity, I would have never know the difference. I hope I don't have to go back to them because of damage to my car, but I will not hesitate to use them again and highly recommend them to anyone.

Thank you for repairing my vehicle so quickly. Bridget kept me updated throughout the process. Highly recommend!

I have never left a review but in this case I do feel as if it is necessary. I initially had a good experience with Caliber Collision- the estimate process was clear, detailed, and explained to me very well. Unfortunately, once the estimate was approved and parts were supposedly ordered, communication completely broke down. My family and I followed up several times by email and phone, but received no responses. When I called directly, I was even hung up on. At least a month has passed without any clear timeline for repairs, leaving me driving around in a damaged car that I was assured would be addressed quickly. I understand delays with parts happen, but the lack of basic communication and courtesy made this experience very frustrating. I would not advise bringing your car here if you ne