Cauthorne's Auto & Tire

I’ve had issues in the past with mechanics running up the bill. This company walked me through all my options, prices for each part. Called me daily to keep me in the loop with what’s was going on with my vehicle. And to be honest, I’m quite impressed. I might work on my vehicle less and let the pros take care of it from now on. 10/10 would recommend

After the service today, I'm changing my review. First two visits, the service was good. Today I dropped my car off for an 8 AM inspection appointment, I checked in four hours later and it still had not been completed. I decided to return an hour after my call and my car was still sitting outside and had not been inspected. There reason was the mechanic had gone to lunch which is what I had been told over an hour ago. Also they had 12 drop offs. If I had an appointment, I should have been taken care of first. If they are this busy, they won't miss my business. Will think long and hard before I consider going back here again.

There are good people Cauthorne's Auto and Tire! I have a "well aged" 2011 328i - X-Drive BMW.... I'm sure this is a relatively obscure tire model (and unsurprisingly.... expensive to replace). My back left driver side "run flat tire" blew out on I-95 South on the way back from Northern Virginia to Richmond, VA... and I managed to "limp in" in spite of a huge gash that opened up in the tire for unknown reasons. Cauthorne's Auto and Tire (Ashland, VA) was able to find this relatively obscure tire and had me back up and running in only a couple days. The price Cauthorne's charged for the replacement tire and their cost of service was commendably fair and honest. It is refreshing to have experiences that confirm there are still good, fair, and honest people. (I even asked if it would m

The most honest mechanic I have ever encountered!! After special ordering a $350 part for me, as part of a repair they were doing MUCH more cheaply than other people's estimates, they discovered that they could actually FIX THE ORIGINAL PART, and send the new one back, which they did, saving me boatloads of cash. I was stunned and amazed! I will forever recommend these guys for anything!

These guys were quick helpful and extremely knowledgeable. They got me in right after I called and then they came in at half the price that the other shop told me my inspection would be. I asked why so much cheaper and the guy said because we fix what needs to be fixed, we arent going to try to do more just to make an extra buck. I am so happy I found a garage that is trustworthy. I bought 2 tires and had an Inspection done. Will always go back to them now that I know.