Colonial Hall Manor Personal

I have been totally astonished at the lack of compassion, or care from this facility. they are quick to take you in and tell the family whatever they think you may want to hear. They left my brother sleeping, missing meals, laying in dirty diapers for more than a day at a time. I could go on and on, bottom line is that if you love or care at all for a family member, DO NOT TAKE THEM TO THIS PLACE. When they realize you are a family that will come by, visit your loved one, they feel threatened so they bag his or her belongings in a trash bag and put them out. This is run like a half way house, not like they are a nursing facility at all. We couldn't even find anyone in this place that even had the knowledge of O2 machine. I do know in America that we make sure animals are properly

I would give it no star, but the few staff members are nice and try to help but are not nurses. I wouldn’t feel good about putting my dog there. Its dirty, a fire trap. Residents are dirty and uncared for. Would push to close this place down. But a lot of the patients would be on the street if I did. So very very sad

My mother always told me not to judge a book by its cover. Colonial Hall Manor is in an old building without any of the modern trappings that we are used to today, That said, the employees there provided my brother with the attention and watchful eye that he needed and could not find anywhere else. He was mentally and physically ill, but the compassionate staff at Colonial Hall somehow found a way to let him live a full life under their loving care. They treated him as if he was part of their own family - and our family will forever be indebited to them.

Had a hard time getting information on the care for my loved one. I tried numerous times and could not get enough info as I live out of town and drive back to assist in doing what I can. When my loved one needed more care, I did not get an updated plan forward in detail. The doctor that the site uses is useless and should retire.

The staff shows favoritism to current residents, and also they don't do their job. The staff also talks very rude towards the residents. Some of the residents steal other residents belongs and don't own up to it. Also the meals are skippy and the staff thinks we eat a full course meal and every week it's the same thing every day every week.