Darrah's Towing & Recovery

Excellent, prompt service in the middle of an awful snow storm! Andrew arrived quickly after the call was placed, and had no issues getting my car out of a deep ditch in the freshly fallen snow. He helped knock the snow off and made sure my car was positioned safely and ready to go. Surprisingly affordable as well! Would absolutely recommend. Thank you, Andrew!

Cassie was my dispatcher. Loren was my driver. They were great. I needed a tow on "Black Friday." They turned it into "Sunny Friday. Cassie made all the necessary changes in my towing order. Loren actually arrived early and got it to Toyota without a hitch. Anybody can buy a tow truck. Cassie and Loren are the kind of people who make choosing Dara the right tow truck!

I set up a tow from Iowa City to Cedar Rapids dealership. The car was delivered but no one in the service department was alerted that it was dropped off. Later in day not a phone call or anything from Darrah's as to status to car and whereabouts. I called them and they said it was dropped off midday. I worked with service team to locate car, and it was sitting behind service unlocked with keys in it. Work had been lined up to complete repair that afternoon, but nobody knew where car was. Upon speaking with Darrah's and my concerns, they indicated a manager would call me next day. Well, that didn't happen either. I had to call back to follow up. That conversation was apologetic, and they indicated they made changes to procedures moving forward. The manager also indicated that he woul

We had a Freightliner bus break down in Cedar Rapids which is over 4 hours away from our base, and Darrah’s came to the rescue. From the very first call, Chris was incredibly kind, calm, and efficient. He told me he’d have someone out in about 90 minutes, but to my surprise, the technician arrived in closer to 30. That alone blew me away, especially coming from Chicago where response times are rarely that fast. The technician was knowledgeable and skilled, got right to work, and had us back up and running quickly. Thanks to them, we avoided having to send a rescue bus, deal with expensive towing, and disrupt our trip any further. I truly hope we don’t break down in Cedar Rapids again, but if we ever do, I know exactly who I’m calling. Huge thanks to Chris and the entire team at Darrah’s

We broke down on 151 near Monticello, so we called Darrah’s and they quickly sent a truck out to help us, which was great because it was so cold out! When Mason arrived he let us sit in his truck right away while he got the car loaded up. He towed us to a mechanic in Monticello and was super friendly and easy to chat with - he even recommended a good place to grab food while we waited for a family member to pick us up. We highly recommend Darrah’s Towing and Recovery! Thank you Mason!