Enterprise Rent-A-Car

We rented a car at Port Carneval after a cruise and returned it to the airport(MCO). Let me tell how impressed i was by both the pick up and return process! Both experiences were fast, the workers were pleasant and respectful. I have only praises for the service from both representatives. I also really appreciate the return process being expedited as I was worried it would take long and impact our return flight. Ill be happy to use enterprise again anytime!

Outstanding service! Everyone was incredibly polite and friendly from start to finish. Mr. Mike, the manager, was especially wonderful—professional, attentive, and genuinely caring. We were in a hurry to catch our cruise, and he personally made sure a shuttle was ready for us right away. The entire process was smooth and stress-free. Highly recommend!

I rented from National car rental through Expedia. We’ve normally rented from Avis in the past but safe to say we will now be loyal to this location. Best staff. Best location. Super close to the cruise terminals. Shout out to Charles for working a miracle for us when we needed a larger vehicle!! My kids were super happy with a minivan and now they keep asking me to buy one at home

I rented a car in Fort Lauderdale and returned it in Cape Canaveral. I booked through Priceline and paid for TWO days. When I picked up the car, the agent pushed an upgrade and told me it would be $90 total with no additional charges. I agreed — big mistake. I returned the car after 1 day and 5 hours, fully refueled at the gas station right next to the rental location. After drop-off, I received an “adjusted” rental agreement charging me for 5 extra hours on top of the 2 days I already paid for, plus a ridiculous $110 refueling fee even though I had just filled the tank myself. The final bill came out to $442 for a 1-day rental. Completely outrageous. I called customer support and the representative was shockingly rude. When I offered to show proof on my credit card statement that I purc

Reserved a car rental for my time in port from a Royal Caribbean Cruise. Followed the directions noted on the reservation to find the shuttle to the rental car location. The shuttle was no where to be found with the exception of a single sign that I was told by multiple workers at the port was incorrect. Attempted to call the location and only received a recording that also provided the same incorrect information on the shuttle. My family was very disappointed and upset that their shore excursion was being ruined by terrible customer service and false information. Luckily a local transportation company was able to deliver us to NASA space center but we lost hours of time there trying to figure this mess out. Enterprise and National customer service were also not helpful as they see