Firestone Complete Auto Care

I had a great experience with this shop. They were able to get me in quickly. The team was professional, efficient, and got the job done without any hassle. It’s not always easy to find a place you feel comfortable and confident in, but this one definitely earned my trust. Highly recommend!

As a single older woman I went to have my car checked out to see what was going on. I hate going to places because I always feel like I get taken advantage of, because I have been. Well, after telling them my worries they inspected my car. Over an hour and an half after they took it in they came to tell me results. I expected of course the worse! I was told my worries were understood but there was no immediate work to be done. They went over everything they checked and stated what should eventually be done, giving me the quote on pricing. The original inspection fee over the phone was brought down 90%. I walked out of there spending a few bucks, feeling that I was treated with the utmost respect and knowing what needs to be done and the price so that I can manage my financial worries!!!

Firestone in Branford continues to exceed my expectations. I came in for an oil change and mentioned a humming grinding noise on my Chevy Equinox. They quickly inspected it and confirmed the wheel bearings were worn, explaining everything clearly and professionally. I’ve been coming here for over two years and have never been disappointed. Excellent customer service, reliable, and they always get me in right away. Highly recommend.

By far the best customer service at any Firestone in the state of Connecticut. The manager was so professional gave me the best deal on tires you could possibly get. Great deal on brakes. They even figured out a noise that was on the vehicle for over two years and nobody else could figure out within a matter of minutes. Highly recommend them if you want. Great mechanics and a great price!

Everytime I come to this specific location, Everett always does such a great job with customer service . Any advice I need , Everett makes it a priority to make sure I get the right answer.. I know my car is actually being worked on because my car is always running smoothly when I come to this location. I wish I came here sooner !!