Fortune Automotive

Lenox, MA · Auto repair shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Lenox
#6
of 11 shops
City Percentile
20%
rating percentile
Address
Fortune Automotive, 211 West St, Lenox, MA 01240
Phone
(413) 637-1530
Website
www.facebook.com/FortuneAutoTow
Status
Closed · Opens 8 AM Mon

Fortune Automotive is an auto shop located in Lenox, MA. It is one of 11 auto shops listed in Lenox. Its 4.3-star rating is slightly below the Lenox city average of 4.5 stars. It ranks #6 of 11 auto shops in Lenox.

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 David Farmer · Aug 2025

With the hateful posts and comments from an employee I would never recommend this place. Sounds like there may be hateful judgement towards other's beliefs and sexuality and with this kind of unacceptable behavior I wouldn't be surprised with racism. Might be ridiculed and taken advantage of financially. Employees have a responsibility promoting businesses with a positive welcoming attitude and certainly not like these hateful comments. Stay away.

★★★★★ 5.0 Patrick Rooney · Feb 2024

A great and I don't use that word lightly a great old school automotive shop. Fair quality work done there They inspect cars they kind of work on most things. But the big deal is that their family husband and wife shop super super nice people. if they have room for you they're the place to go.

★★★☆☆ 3.0 Spee Watson · Jul 2023

The gentleman behind the counter was polite and very helpful, but due to a recent ownership change, in-store stock was pretty lean. So, despite his best efforts he could not find me the tire gauge I wanted. He apologized but it wasn't his fault.

★☆☆☆☆ 1.0 Carol Doughty · Jun 2024

Horrible! If you want a professional, stay far away from here. Took my car in for a simple inspection. The mechanic was rude and threw the jack down and started to walk away when I suggested he use the pucks I had in the trunk. The wife said “oh, we do Tesla’s a lot so we know how to lift them.” I replied “okay.” After mechanic/owner was finished and drove the car out, he muttered that he “hated these things.” I asked “hate what, Tesla’s?” He said yeah. I said “I wish I’d known that because I wouldn’t have come here.” The wife was nice and tried to smooth things out for her immature, tantrum-throwing husband. Oh, and he got dirty fingerprints all over the wheel and door of the car. What a joke. So different from a regular, professional shop. Surprised this dump can stay operational in a pl

★★★★★ 5.0 Bob Hillard · Aug 2021

Fortune automotive. They are phenomenal people, knowledgeable, and have a sense of humour. This is one of the best shops around. Lou and Gayle make you feel like you're one of the family. Chris their mechanic is knowledgeable, funny and a hard worker. The no longer do towing but it's made up for in the service you receive at the shop. Lou is a veteran and a great addition to Lenox VFW. He respects you and you vehicle. I recommend all the way. Great people, great service at a price that's fair.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto repair shopCar inspection stationCar repair and maintenance serviceOil change service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.