Franklin Truck & Auto Solutions

I used to take my work van here, at first it was great and mind you this has been 5 years, but lately things have gotten worse, the last time I took my van because it started to have white smoke and this was after they had fixed an issue that came up after they fixed something else. they kept it for over a week and no communication with me about anything So I i just dropped in and they told me that they hadn't even touched it, after a week!!! And I get it because being busy is normal but at least communicate with people, I'm lucky enough to have an extra vehicle for work. I came to find out that the issue was a head gasket and they said that they didn't think that was the issue so they just sent me my way and told me to keep an eye on it. I hate leaving a bad review but at the same time t

Francis is very knowledgeable and right to the point. Replaced my thermostats on my '08 F350 6.4 powerstroke and actually fixed below his quote. He'll answer any question you have and educate if you want to listen. Highly recommend! I'll be a return customer.

My brother took his Dodge Diesel truck here back in mid April to have wires fixed and a PCM installed. The PCM was no longer being made so it needed an external voltage regulator. The time it takes to fix that issue is roughly 20 minutes. Francis, the shop owner still has nothing fixed on the truck and it’s been over 3 and a half months. Multiple phone calls have been made and several messages left with no response. I have personally visited the shop twice and when I asked him why it still isn’t fixed, he just responds with one invalid excuse after another. His conduct has been highly unprofessional and we will not do business with them any longer.

I own a 2010 6.4 F-350. I was having issues with the exhaust and other things. No one els could look at it for weeks. This man not only got my truck in but had it done within a week. Couldn’t be more happy with the work and service. I very highly recommend this shop!!

Whoever answered the phone today is amazing. Great guy so far. Repairs haven’t been made yet but said he will get me taken care of! And very polite too!