GoAuto Insurance

Covington, LA · Auto insurance agency

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Covington
#47
of 110 shops
City Percentile
18%
rating percentile
Address
GoAuto Insurance, 1200 U.S. Hwy 190 Business suite #5, Covington, LA 70433
Phone
(985) 249-5000
Website
get.goautoinsurance.com/areas-we-serve/louisiana/covington

GoAuto Insurance is an auto shop located in Covington, LA. It is one of 110 auto shops listed in Covington. Its 3.5-star rating is slightly below the Covington city average of 4.4 stars. There are 2 photos associated with this location.

About GoAuto Insurance

We are located next door to Big Lots and Advance America Cash Advance in the Claiborne Hill Shopping Center with Rouses and Dollar Tree. Whether you’re navigating Covington’s scenic roads or heading into the city, GoAutoInsurance has your car... More

Customer Reviews

★☆☆☆☆ 1.0 Jean Champagne · Nov 2025

This company deserves no stars. They do not answer their phone and their adjuster does not respond to calls or texts. I have filed a complaint with the LA Department of Insurance and hope that they close this company down.

★☆☆☆☆ 1.0 Michael Duffy · Mar 2026

I have been on the phone on hold for over 1 hour and 30 minutes now and the app keeps crashing and I’m trying to renew my policy before I get a flag on my license

★☆☆☆☆ 1.0 Coker Wright · Oct 2025

Had a wreck a week ago with one of their “insured drivers” can’t get anyone on the phone. Fake company from what I can tell.

★☆☆☆☆ 1.0 Harley Walker · Jun 2024

Took over a week to speak to an agent and get the ball rolling. Then finally did released my vehicle from tow yard. Never heard again called customer service and was told I couldn’t receive an update bc agents are off on the weekend lmao. Never will use this company again. The little bit they are cheaper isn’t worth it.

★★★★☆ 4.0 Belinda Hawkins · Sep 2022

They have the best prices for insurance. The only issue that I have had was trying to renew my policy online. I can make payments just fine but on two occasions I couldn't renew my policy and had to wait for a customer service representative to renew it for me. But overall, good company.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto insurance agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.