Gray's Tire & Service Center

The customer service was outstanding. While traveling toward our home state, we experienced low air in a tire. We went to Gray’s Tire & Service Center. They were very friendly, accommodating, polite and the service was excellent. Their waiting room was awesome. Coffee and television was great. We feel very blessed and grateful. We have several hours travel and this situation could have been so much worse. Thank you again.

Trustworthy and dependable. Both times I've had my car serviced the folks were very straightforward and answered all of my questions. I feel confident dropping my car off here, and I will recommend this place to anyone who asks. Not only was the work high quality, but it was done in a very timely manner, and they were very communicative and had fantastic customer service. Also, I appreciated the diagnostic pictures that were attached to the quote. As a bonus, if you're an Auburn student, there is a Tiger Transit stop very close to the shop, making it easy to drop off/pick up your car.

This is the best service I have ever received at any car place ever. Not once did I feel like anyone I spoke to was trying to up charge me or over explain how cars work. I received incredibly good quality tires for a very fair price. J. Pate is who did most of the work on my car I believe, and I just want to shout him out. He talked to me very straightforward and worked with me to find the best price and quality so that I am safe on the road. Lastly, they were INCREDIBLY timely. I got an oil change, inspection, and tire change all before 3:00 pm the same day as my appointment! I am so used to waiting days, if not weeks, to get my car back, so this was beyond refreshing. I will never go anywhere else for any of my car needs! Could not recommend Gray’s Tires & Service Center more.

I went to Gray’s Tire in Auburn, AL, and had an incredible experience. They were closing in just 15 minutes, yet they still took me in and replaced my tire without hesitation. Not only that, but they’ve always been helpful every time I’ve had car trouble in the past. Their customer service, kindness, and willingness to help truly stand out. I can’t say enough good things about Gray’s Tire! Highly recommend!

Cannot recommend Gray’s enough! At the end of my first day of vet school for the semester, I walked out to a flat tire. We were able to swap to the spare, but it was also pretty low on air, so we drove it straight there (around 8pm, they were already closed). I left it in the parking lot and came back the next morning right as they opened. They were very accommodating and helpful, ensuring me it would be no issue to get it repaired. It was finished in only a few hours, and their customer service when I went to pick it up was unmatched. While we initially only chose them because of their close proximity to the CVM, we will undoubtedly be back, as it was a great experience!