Jackson's Complete Auto Care
Eugene, OR · Auto repair shop
- Address
- Jackson's Complete Auto Care, 660 W 6th Ave, Eugene, OR 97402
- Phone
- (541) 344-7366
- Website
- autorepaireugeneor.com
Jackson's Complete Auto Care is an auto shop located in Eugene, OR. It is one of 331 auto shops listed in Eugene. Its 4.5-star rating matches the Eugene city average of 4.5 stars. There are 10 photos associated with this location.
About Jackson's Complete Auto Care
Welcome to Jackson's Complete Auto Care, your trusted auto repair shop in 660 W 6th Ave, dedicated to top-tier services in auto repair and maintenance. Our skilled mechanics specialize in brake repair, transmission repair, check engine light... More
Customer Reviews
Bob and the team are helpful, knowledgeable, and realistic. I brought my van in and it turned out during the diagnostics that it was going to be more work than the vehicle was worth. They advised away from putting more money into the vehicle. This kind of integrity is essential to me because I'm not especially skilled with vehicles so I'm at the mercy of mechanics for help. Knowing they had my best interest in mind is what guarantees my business anytime I need mechanical work on my vehicles. Highly recommend!
My car feels brand new after the services I received at Jackson's. They helped me choose which things were most needed for now on my car and I feel so much more confident traveling in ut again! The little details really go a long way too: I was touched when I noticed the front seats and floor were freshly vacuumed and saw the free car wash card and candy on the console. Vehicle repairs are very expensive so feeling like you're getting a little extra care stands out!
NEVER trust an auto repair shop that doesn't show you your old brake pads after being replaced. And that tells you it's customary to replace the rotors when replacing the brake pads. My 20 year old daughter brought her 2014 Chevy Equinox to Jacksons because the tail lights weren't working. She asked if they would also look at the brake pads to see if they needed to be replaced. They told her that all four brake pads needed to be replaced. (I don't think they all needed to be replaced.) She trusted that they knew what they were doing so agreed to have them replaced. When she picked up her vehicle, the bill was over $1,300. They told her that, every time you replace brake pads, the rotors also need to be replaced. (This is not true.) They took advantage of her. This is her first experienc
I had a repair issue (electrical) that I could not fix myself. The mechanic resolved it. Having a competent, trustworthy mechanic as a backup to me is huge in my estimation. The shop manager, Chet, was great to work with, very willing to go the extra mile to coordinate with me in my getting my vehicle to them.
Great service, priced great for oil change, was knocked off my chair when I got charged $ 218 extra to hook up computer to see what the codes were. In past at other shops I was charged diagnostic on the day of repairs. Other than that awesome service, great guys ! Bob you have a great crew. Matt Boozer Indoor Media
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.