Jiffy Lube

Great affordable and highly recommended. While they were short staffed and busy, they ensured they still had me in and out. Staff were friendly and kind, asking follow-up questions about the types of parts for my car rather than rushing the process for convenience. The staff went the extra mile to ensure I knew any other issues wrong with my car and explained what I could do to fix it. This is my third time back at this Jiffy Lube and they do it the best everytime!!

I have had me vehicle serviced here several times over the past few years, know the manager personally and know how challenging it is to oversee all the dynamics around this type of service market/business model. This shop is lucky to have a great manager who goes above and beyond, puts the business, the employees and customers first.

I usually take my car to the Jiffy Lube on Belair Rd. Nottingham, but I was close by so decided to go to Towson..It was a mistake I sat in my car for more than 25 minutes waiting for an attendant to come to my car. There is 2 cars in front of me with people also sitting in their cars. There is a sign on the window of the building " 15 minute oil change service" False advertising. I walked in the Lobby only one person was waiting. This locations service is slow. I think ill make the journey to Nottingham!

A very structured process of young men working together like a well trained team. The team goes into action as soon as you pull into the Jiffy lube parking lot. The team member you first make contact with explains what's about to happen and walks you into the waiting room. Then he goes back to your vehicle which i was instructed to turn off and give him the key. He starts your car and pulls it in to a work bay where a another teammate is positioned at the front of your car to open the hood and check levels of your oil exactly how you drove it in.Underneath your vehicle another teammate drains the oil out after the level is checked to see if you was low or perfect. He also removes the old oil filter, then properly installs new filter and puts drain plug back in. The new oil is put in the

I've been taking my car to Firestone for years but they didn't have any appointments so I went to this Jiffy Lube location on a whim... 10/10 experience. I won't be going back to Firestone or anywhere else!