Kendall Auto Wash

Got back from the coast and went through the wash. There was still salt and dirt on my car. And half way through it shut off for like 15 seconds. Even though I have unlimited washes for the life of my car I wont be going back.

This car wash is easy to find at the Kendall Auto Mall area in Eugene, it has long lines at times. In my recent experience at this car wash, my car was clean after but there drying system didn't work so well. Also, the attendant was a bit rude as I pulled up to have my car washed.

Today I went to wash my BMW car, but about halfway through, the machine stopped running and the soapy water came out without being washed away. I already waited too long and there was a long line, so I couldn't complain. I came here hoping there was no damage to the car.

I am giving this place five stars because of my experience specifically with the worker that has the butterfly tattoo on their neck. They were so kind and patient with me when I struggled to put my car in neutral. We got our car a few months ago and I am still figuring everything out. I was horrified when I couldn’t get it in neutral and the employee helped me and was so kind the whole time. I even got it in neutral and then somehow it went back into park and I had to back up twice. They stayed super chill the whole time and assured me it was not a big deal. Kendall should keep hiring employee's just like this person.

Only reason I use this car wash is when I have free coupons from a service at Kendall. They’ve replaced the equipment within the last two years, but it still does a mediocre job like the old equipment. So many better car washes that I would go to if I was paying for it.