Modern Toyota of Boone Service Center

Modern Toyota didn’t just try to overcharge me — they knowingly attempted to scam me and admitted it on a recorded phone call after ignoring the correct diagnosis I gave them and tearing my car apart hunting for a problem that never existed. Before my vehicle ever arrived, I clearly told them I believed the issue was the brake shoes and rear axle seals. That information was completely ignored. Instead, I was hit with a $2,845.86 estimate and told my rear differential was “locked up.” That claim was flat-out false. They then went so far as to disassemble the car to support this fabricated rear-end failure, only to eventually admit there was absolutely nothing wrong with the rear differential at all. After tearing the vehicle apart and finding nothing, they conveniently circled back to exa

George communicated often and was very helpful in answering all my questions. He recommended a better tire solution versus the ones that were factory installed. Appreciate that.

I have always found the staff at Modern Toyota to be very professional. The service department staff keep me updated on the status of my vehicle and make every effort to get my appointment completed as quickly and efficiently as possile.

Modern Toyota service never disappoints. Working with Alura is efficient and pleasurable. I appreciate the care shown to service customers!

I made an appointment on a Friday and got in on a Monday. I had shuttle service to and from my work location and was right on time. My car was completed earlier than anticipated. It was just a great service experience.