NAPA Auto Parts - JANI Auto Parts - Cuyahoga Falls

Who ever just answer the phone is disrespectful. Been waiting on parts all day told they would be to me by 330 the latest called because it's now 420. And dude gets mad and hangs up on me cause I asked where the parts were. We. You just lost this account. Take care bud

Technician was very helpful and knowledgeable helped me out and saved me a good amount of money. They don't have to look everything up on a computer and can definitely help with one off or custom stuff or that project you are working on that may not be a stock replacement part. Have to use them more often!

Top notch store and even better service!!!! Outstanding group of guys that know their stuff. Took some rotors in to get turned and they came out looking new. Bead blasted clean and crosshatching on the machined facing.Almost didn’t believe they were same ones I dropped off a hour earlier. Can’t say enough good things with the experience I had today. Thanks guys. I’ll be back for sure and tell everyone I know.

As a Service Manager for a major retail chain with over 20 years in automotive field I highly recommend Front Automotive NAPA. Many of the team members have been there as long as I have used their services and are experts in the area with a treasure trove of knowledge. The Machine Shop I would recommend above any others in the area. I would suggest them over AutoZone, Advanced Auto, O'Reilly's, Federated, and other chain automotive parts store in the area aside from Car Parts Warehouse. You will pay a premium price for premium parts at NAPA but in my opinion the parts are superior to other aftermarket parts. Would have rated them a 5 out of 5 but the customer service is less than desirable. If you call expect to be put on hold and don't expect the friendliest service. In their defense they

Sorry, nothing in stock and if have, pharmacy price.