Napleton Ford in Libertyville

We had a great experience working with Sales Rep, Michael R! He was friendly, easygoing, and took the time to understand what we were looking for. There was no pressure or pushy sales tactics—just honest help and patience throughout the process. He was also kind and respectful with our kids, which we really appreciated. Overall, Michael made the car-buying experience comfortable and enjoyable. Highly recommend working with him!

Great experience! Vira was wonderful. She walked me through the whole process and explained everything. Once we were finished she took me out to my new car and explained all the features and helped me setup Apple Play with my phone. She was very detailed about everything. Would highly recommend Vira and the whole dealership. I had my first service appointment in January and everything went well. I was greeted by the service department and was very comfortable with the experience.

“There is no losing in life — you either win or you learn.” – Nelson Mandela I learned immediately a crack in the windshield driving the car off the Ford parking lot. I did what any reasonable customer would do contacting used car sales manager, Robert Wolf, expecting understanding and professionalism. Instead, I learned I would be called a liar and met with sarcasm and a dismissive question about whether “everyone was okay from the accident.” I learned that not only would Robert Wolf refuse to help, but he also hid behind Ford’s inspection checklist, claiming that if the inspection had passed, the problem must have been my fault. I learned the 130-point Libertyville Ford inspection is their tool for deception. I luckily took a video of the car the day I purchased the car excited to shar

Great dealership from start to finish. Was able to negotiate the price of my trade and new car prior to making the 2 hour trip. Highly recommend! The process was simple and quick. Big shout out to the whole team who helped me which was Vira Nahorna, Bill Swanson, Robert DiCicco, and Robert Wolf!

We purchased a used Ford with Michael and had a great experience. He was very knowledgeable and made sure everything fit in our budget and we were completely taken care of. If you’re looking to buy a car I highly recommended working with Michael.