New England Cycle Works

My shopping experience at New England Cycle Works was outstanding from my first visit to my purchase day. I started out shopping to find the right bike, I was greeted at the door by Chris. He was very helpful and must have pulled out 6 different bikes for me to sit on and check out in that visit. I stopped by a few more times while I narrowed down my choices and ultimately ended up ordering in the exact bike I wanted, a 2025 kawasaki Z650 abs. The whole process was quick and easy. On my actual purchase day my bike had just been delivered prior to my arrival so it was not ready yet, but I was able to see it brand new in the crate, and we went out to the shop after the transaction to see it getting set up. They ended up delivering it to my house an hour away the next morning which was awesom

From the moment I first walked into New England Cycle Works, I was warmly greeted and treated with genuine respect. Justin is a constant, welcoming presence at the entrance; every visit, even before I made my purchase, he greeted me with a smile and a helpful attitude. When I finally bought my very first motorcycle—a 2025 Ninja 500—Justin made the entire process seamless and pleasant. As a new rider, I appreciated his patience, guidance, and the practical advice he shared to ensure I felt confident and prepared. He made what could have been an overwhelming experience genuinely enjoyable. I also want to commend the staff upstairs, especially the young man with ginger hair who assisted me in choosing my new gear. He was knowledgeable, attentive, and made sure I found exactly what I needed.

Justin was amazing and quick. Communicated with me every day to keep me updated about the process and never left me in the dark about anything. Handled all of the financial paperwork and even battled insurance for a little bit to get this sale finished. What a great guy. Even took extra time out of his day to come outside and show me how this bike works Seeing it’s my first bike. Couldn’t recommend this place and Justin more than I am right now outstanding job.

I had a great experience buying a 2024 crf300l here. Justin is a great salesman and was super helpful with the whole process. and they will help you with everything including insuring and registering and financing. 10/10 I’m super happy with my purchase. Thanks again!

These folks are great, Ive purchased a trailer from them as well as my ATV. They also did the work on my ATV to install the winch, and plow…I had a great sales guy, Jeff and their service dept rocks! Very happy customer here.