NTB-National Tire & Battery

I typically do not tend to bring my vehicles to establishments like this. But was in a time crunch getting ready for a trip and had decided to give it a chance. And to be expected my fears were correct putting my vehicle in the hands of shady people who are just trying to gauge more money out of your pockets. I had dropped my vehicle off to get 4 new tires and an alignment not even a half hour later get a call about the “courtesy” vehicle inspection they performed and found my battery was reading low. As I had said when I dropped the vehicle off that I had just brought it straight from our family mechanic that has been working on this vehicle for all 7 years of owning it he had went over it all to make sure I had no issues going on my trip as to even checking my battery so I knew it was ok

They did a great job! Went in for two new tires and a rotation. They were very helpful and walked me through everything they were doing. Had me in and out in a good time too!

I went to NTB on Howe Ave the Saturday before the big winter storm we had. I had a low tire and they will fill them for free. Matt in the service department checked and filled all my tires. He was great. He was friendly, quick and knowledgeable. I need 2 new front tires and he gave me all the information I needed to be able to choose the best option. I highly recommend talking to him if you need tires!

Had a blow out an hour away from home on our way to the Lowes outlet and we were lucky enough to be right next door to them when it happened. They were able to find us 2 new tires they had in stock and fit us in on a busy Saturday morning with no appointment so that we didn't have to get towed home also gave us a very nice price out the door , could not have asked for a better customer service experience.

Scheduled appointment for four tires on my silverado, was told hole process would take an hour when I arrived, after waiting nearly two hours went to check on progress and found they hadn't even started mine. Asked girl at desk she was frustrated and blamed the other cars giving her them problems, I said thats understandable but why didn't you come tell me there was a problem so I couod adjust my tasks, her response " I don't know what to tell you" now Im driving on a spare tire in my work truck and have an already over booked schedule and will have to cancel customers ro get this corrected. Absolutely terrible service unfortunately.