O'Reilly Auto Parts

Really amazing service. David was fantastic. I brought my sister and her husband in to figure out what was wrong with their battery. They are special needs and do not know much about cars. I try to give them space so they don't feel like I'm taking over for them. David was very knowledgeable and provided them solutions they could understand. I am very appreciative that he was able to find them a suitable price match that they could afford. I myself have shopped here several times but after today...you've won a customer for life! Really well done. Thank you David, can't say it enough!

Bad reviews are being hidden/removed. My review from only 1 week ago has been removed. Likely because the manager can’t take criticism. Bad manager, bad team, bad store. And now bad business practice by removing negative reviews. Manager knows nothing and will need you to get your own stuff, even behind the counter. When I worked retail you weren’t allowed to have chairs at the register. Guess standards have gone down because that’s all I see when I go in. Unless you know exactly what you need don’t go here. None of them know anything.

Worst service I've ever had in a parts store. Walk in and no one is at the counter for 20 minutes. TWENTY MINUTES. Scotty walks out and gets mad that no one is helping me. Excuse me sir, YOU'RE part of the problem. Where were YOU at? Almost nothing i picked rang up at the same price as the tag, but I had already been waiting so long that i just wanted to leave. Will definitely not be coming back. I'd much rather the autozone in woburn or the advance in wilmington. At least they have people on the counters when you walk in.

Assistant manager told me they have black mold in the building. This is a MAJOR health hazard. This place needs to be shut down. What if someone comes in that has a serious reaction to the airborne particles? He said they’ve had it since they opened over a year ago. So the company just has no concern for safety? Why hasn’t this been fixed? The only parts store in town and they won’t even fix their building

This is now my favorite auto parts store in the area. Staff are enthusiasts which helps a lot and they're all friendly. They are stocked better than the other stores too. Low cars should enter the parking lot via Terry Ave because you'll scrape at the entrance on 3a across from Shell.