O'Reilly Auto Parts

Normally a very good experience with this store and the helpful staff as well as O'Reilly in general. They are my go-to parts store while traveling across country. Recently ordered a tube of Redline moly grease on-line at a good price with delivery to the store. The first tube arrived with a damaged metal end that would have leaked in a greese gun. The second tube was more damaged. First bad experience ordering online from O'Reilly. Otherwise only positive encounters.

Went in today and asked the guy with one arm to test my battery. It came back as a bad battery, which I just got 30 days ago. He refused to put a new one in place of the bad one because he didn't feel like dealing with the computer work dealing with the replacement of my battery. I will never go back to the N. Collins Rd O'Reilly. I will only be using the O'Reilly in Robert for now on. Horrible customer service, as a matter of fact, those 2 employees were only babysitting the store. Neither of them 2 boys should be working in customer service. They had no respect for me or my vehicle

Stop by to get a programming ran on my vehicle and the young man couldn't do it he apologized and said it may have been the programmer. I later just Google the light it was just something simple. The did try and I appreciate him just the same.

Amazing business, every time I go they are always ready to help me. I had one gentleman change my battery, he let me know my battery was still in warranty and I got it completely free. No service fee for changing it!

Staff are very friendly and helpful.