O'Reilly Auto Parts

When I walked in the store on 166th in Sumner, WA last Sunday morning. I was undecided as to what exterior cleaning product I needed for my New Yukon XL. I sure I look confused as I scanned over all the items. The young lady working that morning, came from behind the counter to inquire about what I needed, then helped me pick out the product for my vehicle. That’s old school customer service man! I was so impressed with her attitude and professionalism. Thank you, whoever you were. I felt appreciated as a customer! ❤️

Inventory is always off, information isn't always correct. Have had much better luck at the other nearby stores (Bonney lake and downtown puyallup)

Highly recommend! I was so stressed out when I went into O'Reilly's today. I walked out feeling not only relieved but feeling uplifted. Ry helped us. He has the most impeccable customer service skills and he's an amazing person, as well. Again, I highly recommend.

Yesterday I went in to the Sumner O'Reilly's to get my battery tested. Sure enough I needed a new one. Talon was helping me and gave me the tools to swap out the batteries. Well, I ran into a few troubles with the bolts and fittings on the new one. Talon came out to give me a hand (repeatedly). He went above and beyond his duty to help me out. It is people like Talon that help drive repeat customers back to places. I will certainly be back to O'Reilly's for future auto parts needs!

O Reilly's counter staff has jokes! It's only funny cause dude knew exactly where and what needed was in the shop. Couldn't tell me how often I needed to rotate the air in my tires though!! Ha who's funny now......