Purr-Fect Auto Services

Owner is DISHONEST! I dropped off mower with an employee at the shop to have drive belt replaced and strictly stated I did not want a tune up or anything else done to my mower - just the drive belt replaced. The employee even wrote on my slip "Drive Belt Only". When I call to see if my mower is ready, Owner tells me its all set but the starter is going and mower doesn't sound good and makes a clunking noise when running but he didn't fix these because he was told not to. Great, I'll be in to get my mower and I will fix these issues myself and ask the total for the repair: $185. Owner did not say anything about replacing the spark plugs or adding oil during this conversation or even when I picked up my mower! I was originally quoted it would be about $155 for the job and thought it was mor

Have had my snowblower tuned up twice here and both times very smooth and easy. Richard picks it up, services and returns promptly. I've been happy with him - convenient, nice to deal with and does a good job.

I stopped for directions to Delmore Circle, Richard took time from his work and made sure where it was. He found directions on his phone and pinpointed me in the right direction. I can,t thank him enough. He didn,t know me and he could have easily said he had no idea, but he went out of his way to help me. a true gentleman, easy to see why he,s been in business for so many years. I wish I lived closer to Wilbraham I would be a steady customer. Thank You Richard, you made my day. Sincerely Tom Macaluso a connecticut resident

I called for a simple part inquiry and got nothing but attitude. Was looking for a place to take care of issues I just didn't want to deal with with my machines and the guy was a total jerk, completely unprofessional. I guess he's so great he doesn't need new customers. Would never recommend.

Mower runs excellent. But the hood was destroyed when it went in for service. Richard said the plastic is brittle. Just fell apart. He's not paying for damages. Won't go back there.!!!