Quick Lane® Tire Shop & Auto Center at Towne Ford

Always some kind of hustle, trying to sell you something that you don't need. Today they said I needed to rotate my 1 month old tires on my pickup

A terrible experience. I asked for a quote, and they started doing strange calculations on a calculator. That makes me think they wanted to charge me more than I was supposed to. I don't recommend them. Also, a tall, super-rude old man. I think his name was Kylie Gerlach

Horrific experience. To top it off I went to retorque my lugs after getting new tires and they were almost unable to be loosened. Never again. 0 stars

Vehicle was serviced in 25 minutes. Service advisor was more interested in talking with co workers than checking me out. 1 hour went by and I see my Vehicle being pulled back in again. I went to the desk and explained that my Vehicle was was done and the advisor had no clue what he was doing. Finally the advisor said sorry there was a mix up with the paper work. Don't think I so watched everything happen. Service advisors too busy talking about what they did over the weekend. Never again lost my business.

The Orchard Park Quick Lane group was great. I went in for a NYS Inspection on Saturday, unfortunately I needled more. Anthony walked me around my car explaining and showing me what needed to be fixed. Due to the lateness in the day I had to leave my car to be finished on Monday. Anthony was kind enough to drive me home. On Monday once my car was finished they called me and set up the courtesy shuttle to pick me up. Great job. The work needed to be done. Thanks Quick Lane staff.