Quick Quack Car Wash

At this location, my car got several damages. rightest line rip of my side mirror completely & made big dent on the fender and scratches. That incident is happened when my car was in second wipers.If there was something off! the. the staff member has full control to manage to stop the equipments immediately. But they didn’t do that. I don’t get what is the point those staff members standing there, if they don’t take attention & do safety manners?! I so disappointed that ended up they didn’t compensate the damage did to my car! The manager Wong is not collaborative. unsatisfied their customer service! I still have that dent and scratch, body shop gave me the quote for 700$. I installed new side mirror, it costs me about 450$ with labor!

Quick Quack Car Wash damaged my car during the wash and refused to take responsibility for it. When I reported the damage, the staff was rude, dismissive, and unprofessional. Instead of helping or offering a solution, they acted like it wasn’t their problem. This was extremely frustrating and disappointing. I would not recommend this place to anyone who cares about their vehicle.

This is the fifth time I’ve had to update my review, and it has finally dropped from 5 stars to just 1. This place has become a total waste of time. ​Last night, I washed my car here, and it was a disaster—the car came out dirty and covered in soap residue. To make matters worse, I showed up today at 12:00 PM only to find the place closed for no apparent reason. There were no signs, no explanations, and they didn't even bother to update their status on the app. ​I pay over $161 a month, yet the experience is consistently terrible: ​Faulty Equipment: The machines don't work properly; the car stays wet and dirty. ​Maintenance Issues: Air pumps are weak or broken, and the vacuums (which we actually have to pay for here) often take money without working. ​Towel Crisis: The towels are either we

Super hood customer service. Excellent wash. Thank you Ray!! Have a blessed day! I had to come back … Ray is still Fantastic! But I had to drop my rating bc This location Charges you to vacuum…? Like WtHelly! Its Free everywhere else as a MEMBER!! Not cool!

I lost my rearview mirror in the washer and it wasn't found. I received a refund! The plans are too expensive. This Millbrae unit is the only one that charges for the vacuum cleaner; the others are free! Switching to the Loop gas station car wash!