Ruge's Chrysler Dodge Jeep Ram
Rhinebeck, NY · Car dealer
- Address
- Ruge's Chrysler Dodge Jeep Ram, 6882 US-9, Rhinebeck, NY 12572
- Phone
- (845) 243-2517
- Website
- www.rugescdj.com/?utm_medium=organic&utm_source=GMBlisting&utm_campaign=chryslerdodgejeepsales
- Status
- Closed · Opens 8:30 AM
Ruge's Chrysler Dodge Jeep Ram is an auto shop located in Rhinebeck, NY. It is one of 13 auto shops listed in Rhinebeck. Its 4.8-star rating is above the Rhinebeck city average of 4.4 stars. It ranks #3 among Rhinebeck auto shops by combined rating and review volume. There are 10 photos associated with this location.
About Ruge's Chrysler Dodge Jeep Ram
Here at Ruge's Chrysler Dodge Jeep, we have a simple philosophy: shopping for a vehicle should be easy, hassle-free, and rewarding. That is why we are committed to providing you with the highest level of customer service, working tirelessly to find... More
Hours
| Friday | 8 AM–6 PM |
Customer Reviews
Absolutely top notch dealership. Service dept. Finance dept. Sales dept. have all been extremely helpful and given me any time or attention I have ever needed. Heart experiences all across the board. Best Jepp dealership I’ve ever been to.
I will never deal with any other dealership again! Ruges staff was absolutely incredible no hassle very personable professional and friendly. There was no hidden fees just absolute incredible service. I will be referring them to all my friends and family. They all went above and beyond making you feel comfortable and treated you like family! Shout out to Robert and Paul!°
I called this service center because I was in town for a few hours andhad an issue with my car vibrating, plus needed to get an oil change. They were incredible, they drove me to my appointment while they worked on my car. When I was finished with my appointment it was a little after their Driver had gone home but the manager came right by and picked me up: They went way out of their way to help me! And they did the oil change for a reasonable cost and fixed the vibrations for no additional cost. Everyone was friendly and helpful. I cannot recommend them enough.
I bought a used RAM truck from Ruge’s in early 2022, and unfortunately the experience was far from positive. Over the three years I owned the vehicle, it had frequent mechanical issues. While I don’t blame the dealership for the problems themselves, the way they handled them was extremely disappointing. The truck required over $15,000 in warranty-covered repairs during the time I owned it. I purchased an aftermarket warranty through the dealer, which thankfully covered most of the cost, but I still spent a total of six months without my truck over just 3.5 years. Every time it needed service, I was told no loaners were available, and the truck often sat in their shop for anywhere from a week to a month before being returned to me. Communication was consistently poor. They were rarely pun
I have had the worst experience dealing with them. They do not stand behind anything that goes off their lot and they do not throughly go through vehicles before they sell them. I would not go there if you expect any kind of decent service from them. Sales or service! Bought a 3500 from them and paid to have it certified. 5000mi after I buy it it blows the transmission apart and I had to have another dealer fix it and it was down for 3 months. paint started peeling off the bumper a week after I got it which they did fix but it was down another month then I had to put pads and rotors on the truck cause shortly after I got it back from having the transmission fixed it was metal on metal brakes. And now it has a check engine light on and needs a def line and they are saying its not under warr
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.