Sheehy Ford of Ashland Service & Parts Department
Ashland, VA · Auto repair shop
- Address
- Sheehy Ford of Ashland Service & Parts Department, 11450 Washington Hwy, Ashland, VA 23005
- Phone
- (804) 494-5087
- Website
- www.sheehyfordashland.com/service-department.htm?utm_source=gmb&utm_medium=yext
- Status
- Closed · Opens 7 AM Sat
Sheehy Ford of Ashland Service & Parts Department is an auto shop located in Ashland, VA. It is one of 113 auto shops listed in Ashland. Its 4.1-star rating is slightly below the Ashland city average of 4.5 stars. There are 2 photos associated with this location.
About Sheehy Ford of Ashland Service & Parts Department
You've bought the Ford of your dreams--the next step is to maintain it. When it comes to maintaining your car, you want to get the most out of every mile. At Sheehy Ford of Ashland, we have the right experience and expertise to make that possible.
Hours
| Friday | 7 AM–6 PM |
Customer Reviews
Came to Sheehy Ford of Ashland after looking at other Ford dealerships in the area. As soon as I arrived, Kerry greeted me and made the experience buying my first car a wonderful experience. Everyone that I spoke to was extremely kind and informative! I can't speak for the service department yet, but as far as purchasing a car, I am highly recommending Sheehy Ford and Kerry specifically.
Paid for an alignment that they never did but took my truck for over 2hrs.. I tried reaching out to Moekiley and Megan and haven’t heard back from either. Terrible service all around. It usually takes them 1.5hrs to do a simple oil change/tire rotation and they don’t even rotate the tires when they say they do, ridiculous! I will be switching to the Sheehy in Richmond for service.
Well I took my truck to Sheehy ford of Ashland for brakes . I was told by Ferber that my catalytic converter was bad. Fortunately Noel informed me all diagnostic was perfect. He was pleasant, informative, well dressed and great attitude and appearance . Great presentation for the dealership . He informed me I had a recall and he had ordered the parts ! Well that’s above and beyond . Then he asked me when he could arrange pickup for this service and delivery back ! Well with my schedule my time is Money. They picked it up this morning another pleasant person I think Tom was his name and assured me it would be back at 2:30. Even though I paid 100 more for the brakes than my normal service provider it’s worth the extraordinary service I received at Sheehy !
Services just needs to be honest. I scheduled an oil change got there early and went to waiting room. At a hour in I went to check on the progress and I was told it be right up and he was surprised no one got me. 40 minutes later it was told it was almost done and that there was a recall they were taking care of. First off I know I know the importance of getting recalls taken care of and I would have been okay with it if I was told before hand so I could change my plans to wait at shop to arranging a ride to work. But the biggest issue is being lie to about the progress he know about the recall when I came up at the hour mark.
1-25-2021; Awesome dealership, great staff, wonderful work 8-2-2022: very qualified, courteous staff, present options well organized.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.