To & Mo Towing

This towing company damaged my car during a tow and has completely ignored my attempts to resolve the issue. My built-in front and rear dash cams captured clear footage of them causing damage to my rear bumper and improperly strapping underneath my front bumper. Despite reaching out, they have not taken any responsibility or responded to my concerns. I will be taking legal action to hold them accountable. If you care about your vehicle, I strongly advise against using this company. There should be a lawsuit for this pattern if anyone had / has the same experience. We as consumers should get together.

I caught them trying to tow one of my Porsches last night outside my townhome in Irvine. I was able to sit in the car to prevent them from towing, and the driver immediately demanded for a drop fee. Remember folks, they CANNOT request such a thing, and they CANNOT tow a car with a person inside. All I had to do was to simply sit in it, and scroll on my phone while wasting their time. Be polite, but firm, and do not give in their demands for any type of fees. Also, needless to say, do not try to drive off while hooked as it would mess your car up. All I did, as mentioned above, was to just turn the car on, get a little bit of heat going, some music, and patiently waited for the tow guy to make a decision. He ended up calling Irvine PD. Guess what happened next! The police told him he had to

I just wanted to extend a huge thanks to the team working in the office this morning. My mother and I visited on 8/10/24 at 10:30 AM, and both Jose and Anthony provided us with exceptional customer service. We’ve never had our cars towed before, and they were patient and helpful in explaining the entire process. Despite the stress that often comes with their line of work, they maintained positive attitudes and made our experience as smooth as possible. While I hope I never need to visit the facility again, I wouldn’t mind returning due to the excellent service we received. Thank you again!

This encounter was terrible from the very beginning. This woman shouldn’t have any kind of customer service job. I arrived on 9/8/25 at 11am with hopes of retrieving my towed car. I walked to the window and was told to wait, I waited. 15 whole minutes in the scorching sun with no shade. When I was finally listened to I came to the window and said “hi I am here to retrieve my car”. To which the Karen at the window said, “well obviously so just tell me what car it is”. I should’ve known the encounter was going to be bad from there. $405 for one overnight tow is outrageous but I was willing and actually glad to pay it because I thought my car was stolen. She took all my details and all details of the car to which she still didn’t let me take my car from the tow lot because I am not the regist

Insanely unprofessional. Car got towed at 4 went to pick it up around 5:03. Called the tow place to find out they have an after hour fee of an extra $120 after 5pm. I asked if she can drop the price. She cuts me off and saying there’s no negotiation at all. Which is fine I just wanted to ask. Proceeds to have attitude telling me rude things then hangs up. I called again to make an appointment because when you I guess it is cheaper during business hours. Different lady answered I asked if I can come tomorrow she said I was being rude. I hear the other lady in the background yelling and complaining about me! Then I said to the lady at least you’re nice I just wanted to know if I can get it cheaper since I have work and I need my car today. She has attitude as well and claims she heard the wh