Toyota Parts - Passport Toyota Parts

Outstanding experience from start to finish! The staff was professional, friendly, and efficient. They communicated clearly, completed the work on time, and my car runs perfectly. The service center was clean and comfortable, and the pricing was fair. This is exactly what quality automotive care should look like. Highly recommend and will definitely be back!

I needed a relatively rare windshield that I ordered online. Called to check on the status and it was apparently going to be over a month before it arrived. Passport was able to find one closer and get it sent over in just a couple days.

I had a very disappointing and unprofessional experience with this dealership. Before visiting, I called and confirmed with one of their representatives that they had a 2026 Toyota Grand Highlander Hybrid (Black) in stock. Because of that confirmation — and because this dealership is closer to my location — I canceled another confirmed appointment with a different dealer and came here instead. When someone finally came to help, I was told that: • the vehicle was NOT actually in stock, • the earliest arrival would be 9–10 days later, and • the person I spoke with was “only a call-center employee” who gave me incorrect information. As a result: • I lost my appointment with the other dealership • the vehicle there was sold in the meantime • I wasted my time and energy • and I had to place

I’ve always bought parts from Passport Toyota, but my recent experience completely changed my mind. I called to ask about a part, and because of background noise, I was stuttering a bit. Instead of being professional, the representative mocked me by repeating my words, which was extremely disrespectful and embarrassing. I never expected this from dealership. Do not Recommend.

The best priced battery I could find after quite a search. When we called, we were not kept on hold. Great service. David was responsive, informed, and helpful. Thanks!