Valvoline Instant Oil Change

They guys that helped did and amazing job. Shout to Austin,James,Gage,and I believe the first gentleman I spoke to was Brandon. They all made our family feel welcome and up beat.

All went very well. Do note that with VW you need to reset the car miles/ days when you change the oil somehow- I'm not sure how. I did stop in at a VW dealership a day later and they fixed it for me so my car didn't ring every time it turned on. The guys were up front & had not done a diesel in a very long time. They were very professional. Worked well together. They even noticed my coolant leak right away, & mentioned it to me- I was aware but have not had it checked out yet. They were very kind and fast even with one computer down. Very apologetic for the SHORT wait even that was out of their control. Highly recommend for both gas or diesel.

They were friendly and knowledgeable and clear about everything. They drained my oil and I had them do an engine cleaning for 7 minutes. But after the initial questions and engine cleaning process they basicly ignored me for almost 20 minutes before before someone decided to put the oil in my engine. One gentlemen asked about my vehicle bay, but the others did nothing while two guys serviced another vehicle. I think the whole business took over 30 minutes. I had an older vehicle and maybe they blew me off for that reason? Another vehicle was wating outside that whole time. I was surprised they waited that long. Maybe I am just from a different generation where things were simpler and done more efficiently? I remember in the past I would be in an out of oil change places in 10-15 minutes. I

Staff were very professional, and extremely knowledgeable. Showed me things about my car that as a new car owner, I was unaware of and did not feel like I was being cheated out of my money. Highly recommended to get oil changed here.

They were very professional and careful when inspecting my vehicle, successfully performing the requested service. They maintained effective communication with me, being kind and respectful.