Walmart Auto Care Center

Have had my oil changes done at Walmarts all over the US. This is by far the worst of any of them. Started off they do not carry the fram oil filters as Fram has went out of business with no back up to replace them . Informed I would have to go purchase my own. They did not give me any money off. Was informed later I could have $1.77 back, but not now. Appointment was for 9:30, 1/2 was spent on me getting the oil filter as I wasn't informed I needed to get one till I got there. Walked out at 11:44. Sat in the waiting area for 1 1/2 hrs. Seemed like the most disorganized auto center. Other customers getting tires that they only had 1 of. Employees walking around with scowls on their faces. As I've said I've seen a lot of auto centers and this is by far the worst.

Great price on great tires. You can't find cheaper mounting, balancing and road hazard prices anywhere else. The only issue keeping me from giving this 5 stars was I scheduled a 7am appointment in order to be first in and first out, since I had plans later that morning but the shop was 30 minutes late opening up. I was still first in and out and they knocked out 4 tires in about 1.5 hours.

I have had so many car troubles recently that when I brought in my flat tire to get it fixed I wasn't surprised that they said the car wouldn't start. Thank God for Red!!! He helped me get a battery and install it plus check to make sure it worked. As a mom with 2 restless kids at walmart (who has now had almost two cars broken down in a few months), Red's kindness really meant a lot. My car guardian angel❤️ also the patients he had with me when answering all my questions, was god tier!

Came in to buy 2 specific tires & was told their computer says they don’t have them in the store & i’d have to order them online to get them. No big deal. I went online & it said they’d be ready for pickup in 3 hrs. 3 hrs later I show up & I spoke to the same employee from earlier and she was just as confused as me, when i showed her the order confirmation. She goes in the back & pulls the tires out with my name on them. Walmart had the exact tires I was looking for, but their computer system told the employee that they didn’t carry them in the store. Walmart needs to fix this issue because they are potentially missing out on sales by showing that they don’t have a tire in stock that they actually do. I was close to going to a different store to buy them. 5/5 customer service from Molly, b

Wish I knew this before I wasted my money on tire rotation that you will never ever get help from anyone. I'm a older guy I've seen better managers and better workers then this circus they got now. Last week went to get my tire rotation and nobody inside by the counter, go outside and guy tells me thier backed up come back tomorrow. Well I couldn't because I had plans so next week pops up and I go 2 days in a row still no help from anyone, asked a girl worker she walked right passed me rolled her eyes with a nasty attitude. I said you know what I'm going to rotate my tires myself I don't need you miserable people working on my vehicle after all this. I wasted my money, can't get help, can't get my FREE TIRE ROTATION. I took pictures of everyone standing around talking to girls, one dude