Walmart Auto Care Center

If I could give a negative star review I Would! I went in for an oil change, basic! I ended up paying my mechanic $177 to fix and attach the air box back to the engine because the Walmart mechanic did not attach it after looking at my air filter. Sheer Laziness and now my $30 oil change went to $200. Avoid At ALL COST!

This place is horrible and has gone really down hill. You show up and no one is at the counter. An early morning and they have two technicians in the entire shop. The lobby only had 3 people yet they said 3 hours for an oil change and the guy at the counter was rude about it. $60 for full synthetic or walk around the corner for $30 and buy the stuff to do it yourself. Was able to go home and do it easily myself because you can’t rely on this place for half the cost and half the time. No wonder the lobby was empty. Used to have cars lined up out the garage doors but not anymore.

I did not get a service at this Wal-Mart today as when I walked in and explained my issue to the nice lady at the register, a mechanic immediately told me that he couldn't help me. Even when I explained I have a day of traveling ahead. He said I'd be waiting 3 hours before the car got seen. Then when the lady at the register asked about a donut he walked out. I was thrown by this treatment. I would have stayed the 3 hours because I needed a new tire immediately (the tread on my tire was SHOWING WHITE!) I asked the lady if there were any other tire places open and was being directed to Tire Barn when the mechanic came in and yelled at me to move my car as I pulled up in the lane that said TIRE (I thought that was what you were supposed to do?) And as soon as I got the address from the lady

I arrived 10 minutes early for my 10:30 oil change appointment, but it's 11:30 now and they still haven't started working on my car. They are working very slowly and don't seem to care about customer satisfaction.

Last time I got my oil changed it took 4 hours because they were trying to take the tire off with 2 lug nuts left on... They are always super busy so be ready to wait a long time regardless. The only reason they get 3 stars is because their staff is nice and knowledgable.