Watertown Transmission Rebuilding

Jason replaced the clutch in my car. He was up front with me about when it would get done, was honest about the work he did, didn't try to up-sell me, and did quality work. The clutch hasn't worked this well for years. Would definitely bring my car there again.

Came in looking for diagnostics when no other mechanic could tell me anything. Jason immediately started looking at the car, found the problem within 30 minutes. I will absolutely be taking my car to WTR in the future.

I went to see Mark at Watertown Transmission with a car that wasn’t shifting properly. He dropped what he was doing and said let’s go for a test ride. On the ride he was able to determine the vehicle did have a 3rd gear. When we got back to the shop, he popped the hood and discovered the overdrive linkage disconnected. So he popped it back on and now the car shifts as it should. I offered to pay him and he said next time. Truly an honest person and eager to help me, I was thrilled the vehicle did not require a transmission rebuild. I highly recommend him as an honest person to do business with. I did go back and paid him for his time and I wouldn’t hesitate to go there again.

I went to Mark and told him my car was “skipping”, I picked up my car the following week, I didn’t even get out of the parking lot and it was bucking and a warning sign came on my screen. I called Mark and was told to bring it back, I informed him it was worse then my original issue. After a few days I was informed it was my shifter, Mark reported he was getting a shifter and replace it. I called to see if my car was ready and Mark said no it wasn’t the shifter. Mark then said he was getting a computer chip. The second day I had my car it skipped, I called Mark immediately he told me to bring it in Monday. Over the weekend i took it to the mechanic that does the routine work, he scanned it and reported I needed a catalytic convertor, and informed me that the transmission wasn’t rebuilt,

The guys there did a great gob getting my truck running. Mark promised me something and he delivered. Older truck ~moving good now 👍