Barnes Auto Service - 24-Hour Towing Service

Had dropped a couple grand to have them replace part of my vehicles frame. All went good. Got my car in a reasonable amount of time...but when I looked under my hood, whoever put my bumper back together broke all of my brackets and crammed the broken pieces inside. Just kinda crappy no one even said anything.

My car was stranded in Lowes parking lot overnight. Called them and within 2 hours had a tow truck ready and by the time I got back to the car they pretty much were just waiting for me to start the car. Time estimate I gave them for me being there was dead on so he was just ready. On top of it just had a very pleasant man work with my extremely limited car knowledge and was in and out somewhere between 5-10 minutes. If I'm in the area again with a bad incident like that I'd be surprised if I didn't call them again.

Very helpful. I stopped by with a low tire pressure on a tire. The guy found a nail, and directed me to a place to get new tires. He filled up my tire with air, and I was on my way. I appreciated the quick service, and the honest information . Friendly guy.

My car had been stolen and it was taken here. Clearly, I was already hurt and upset with all things considered when picking it up and the man who I dealt with there acted as if my car being there and me being there was messing up his day and putting him out. I get it, it's a car shop and these guys don't strive for the best customer service. Their lot is extremely small and when I went to pay them I had to wait until that evening for another person to drive with me there to get it home (because I can't drive two cars at once). He told me to park it a couple blocks away at another business which could have gotten it towed again. His attitude towards me the whole time was just cold, not very empathetic and dry. They may be a great shop to work on cars, I wouldn't know because he refused to l

Great shop, highly recommend to anyone looking. They are always busy, which is a great indication of what kind of mechanics work here, took my car in and they fixed the problem and didn’t try and up sell me on a bunch of other repairs my car needs, which is rare to find, they seem to always want to hit you with a second task at most places. Had a similar issue to what I was having, and they took the car in the same day to make it right. Great work, A+ customer satisfaction, keep it up you guys!