Carlsbad Auto Service

So deeply disturbed by my experience with this shop. We've gotten oil changes here for years so we thought we could trust them, but that is just not the case. We have a 1997 Toyota 4Runner (with 180k miles, super clean and great condition). We got it towed here when it was overheating and they charged $150 (which does not go towards the repair) to tell us that due to the "age" of the car we should just replace the whole engine, estimated cost is about $7k-$10k... these are their words in their report: "Diagnostic Conclusion: The vehicle exhibits both an external cooling system leak and an internal engine coolant leak. Given the vehicle’s age and mileage, internal engine repair is not recommended. Service Recommendation: Replacement of the engine assembly is recommended to restore proper

In from out of town, I needed a place nearby that I could drop off my car and walk back to condo. Conveniently located. Lady at desk to greet me and take a reservation for day and time was very friendly and helpful—very important. They performed my requests on time. They pulled a screw out of my tire without having the need to repair it and backed out the charge. Would definitely go back next time here.

Simply Amazing!!! One of our best automotive repair experiences ever; top notch staff. On Tuesday, 11-25-25, on our final day driving from Wisconsin. We started hearing a little brake noise about two hours from our destination in Carlsbad, and based on reviews we decided to call and were able to get an appointment for the following morning. Since the repair shop was close to our rental we decided to drop it off late in the afternoon. In little more than an hour we had an estimate for repairs, with photos of all of our problem areas pointing out what was required and what services were recommended. Our entire rear brake system (rotors, calipers, shoes), was completely worn out, and hopefully they will have it fixed by the end of Wednesday. However at 1:00 pm Wednesday we had our repair

I have a 2007 Civic Hybrid Honda with over 250k miles. Driving to Carlsbad, CA from Phoenix, AZ, my car started to lose power. I made it to the city but only had a week before I needed to head back. They helped me find a tow truck, communicated via text and phone calls all week, and my car was done before I needed to go home. It drove back to Phoenix with no problems. They did a great job working on my hybrid battery and while it was expensive, I didn't feel they were taking advantage of my situation. I appreciate all the hard work they put into my car and hopefully, it will last a long time before I have other problems.

If I could give a negative star I would... Absolutely terrible experience. Our service van broke down in the middle of an intersection near this shop, so we had it towed there out of convenience on a Thursday afternoon. We were told it would be back on the road by Monday. By Tuesday, they hadn’t even looked at it. When they finally did, they claimed it was an electrical issue and charged us over $700 for a part that turned out to be completely unnecessary. The van still didn’t run. We then had to pay another $400 to tow it to our regular fleet mechanic. Our mechanic took less than five minutes to determine it was clearly the transmission — just from the sound it made trying to go into gear. It had nothing to do with the electrical system. This was an obvious misdiagnosis that cost us time