Chicago IL Auto Body Parts

If they paint your fender the wrong color the only way you’re going to get your money back is thru your bank. Painted mine the wrong color. Filed 3 claims, lady I called told me none of them went through. Submitted 3 more claims on “correct” claim site. Called back after the given window of response , lady told me to file a claim after I told her my claims either don’t go thru or don’t get a response. I’m out $300 and have spent hours trying to get them to take their fender back and return my money but I’ve gotten nowhere.

First photo was my old satin black mirrors. Every photo after is with the new ones. I ordered these Rivirside Blue Camaro mirrors to match the body color of my Camaro. I was worried based on the reviews it was a big mistake. But the price was too good to pass up. I waited almost two months. Which they were upfront about. I have to say. The paint match was perfect. The quality of the paint is really good and I could not be happy. I would order again in a heart beat!!!!

I would give them zero stars if I could!!! I’ve been waiting over a month for my parts. Their website says non-painted parts take 5–10 business days. When I call for an update, they just tell me to wait for the “ready for pickup” email. I've been waiting 5.5 weeks to be exact. It shouldn’t take over a month to receive parts—especially when I’m picking them up locally and don’t even want them painted. At this point, please give me my money back so I can go somewhere else.

Ordered a front panel. The day I received it I reported the damage. Was told to submit a claim. When I call they put me on hold and never answer. Have been waiting for two months writing to them and calling. Getting nowhere. They're customer service sucks. Don't buy from this company.

Extremely poor customer service and unresolved refund!!!!! I had a very disappointing experience with this company regarding order. They sent me the wrong grille. The part delivered did not have sensor holes, even though the item ordered and paid for was specifically the version with sensor holes. This was confirmed by both a professional body shop and Lexus technicians. Because of their fulfillment error, I was forced to purchase the correct grille from another supplier, which caused significant delays and additional costs. The grille alone cost $500, and this order was part of a much larger purchase with multiple parts. I provided all requested photos and documentation multiple times. Despite this, the company continues to ignore my emails and phone calls. There appears to be only one pe