Crossroad Garage

I drove from the westside of Washington to get my truck worked on by Crossroad Garage and was met with professionalism, punctuality and guys who were proud of their job/work! There were different issues that came about when installing a leveling kit and new wheels to my truck in which the team was quick to call me and keep open communication on the process. Last minute I decided to get new tires and they were great at helping me out with this when choosing the right ones. They were honest and had a lot of integrity in their work, even offered to drive me home if my truck was not completed on time. Love this place, will definitely be back and recommend to everyone!

CRG was absolutely amazing. We blew a turbo line connection on I-90 and limped into town, arriving around 6:15 a.m., nearly two hours before opening. A lead tech happened to be coming in early, he helped us check in and let us wait inside. Bear, the mechanic, also arrived early, pulled equipment out of the bay and started working on our 6.0L Excursion before the shop even opened. In under two hours we were back on the road. Their professionalism, skill and kindness made all the difference. Thanks to them I had one of the most successful elk hunts ever, three big elk, including my youngest son’s first elk. We live outside Tacoma and I will be making the two hour drive to bring the truck back in for injector and head stud work in the spring. Highly recommended.

Nothing negative to say about the people here. They were all courteous and professional, but they misdiagnosed the problem. I scheduled an appointment for them to check out why my truck was giving codes for a fan clutch stuck on high speed and a glow plug code when I had replaced both within the last 3 months. The truck was otherwise starting and running without any problems. They called the next day and said I needed 2 new batteries and a new fan clutch. The cost for that and a new glow plug - More than $2,000. They had no ideas as to why 2 fan clutches would go bad in a few months. I paid the $189 diagnostics fee, and drove straight to the Chevrolet dealer. Two days and $2,000 later I have my truck back with a new alternator and new batteries. Nothing wrong with my already new fan clutch

Has to be one of the best shops I have ever dealt with. My Ram broke its flex plate ring gear in Vantage they got me towed with EJ Towing. Scooped the Truck and the Trailer I was hauling in one shot. Got me into a service bay and inspected the same day and I was back on the road in 23 hours even with them driving 5 hours to get parts. I cannot praise them enough top-quality shop and mechanics. I will even schedule a trip and stay to have my truck serviced by them even though they are 200 miles from home. Thats how good they are. Not enough stars to give them what I would like to give them.

This is the 2nd time I've used CRG and they are definitely worth the 2-hour drive (one way) over the mountains to have them take care of my truck! I live in Western Washington north of Seattle and people ask me why I drive all the way to Ellensburg for service on my 2015 GMC 2500HD? My response is always the same, b/c I trust Jake & Eli and their crew to properly take care of my truck when I need something significant done and not gouge me in the process. My first trip to their shop was to get a tuner module & FASS fuel filtration system installed. The truck has always pulled hard, but after Jake installed the new tuner module (w/5 settings from mild to wild), I was amazed at how much unused power was sitting dormant under the hood!! On this second trip (March 2022) was for new wheels, ti