Ellensburg Powersports

Went in looking for help with a go kart I’m trying to fix up. Was told it would cost like 50-60$ to have my chain broke to size by them, so I decided I would just buy the 50$ chain breaker tool from them and learn to do it myself. Got home, broke the chain, but then the chain breaker it’s self broke. So I went back to exchange it or get my money back, but they said no because “you bought the wrong chain breaker” . In my opinion they sold me the wrong chain breaker but sure whatever, sorry i didn’t do your job for you and ask the specific questions i clearly didn’t know to ask. My bad bro. So I was frustrated and let out a sigh and said “alright fine” and went to leave. Then I got told “hey I don’t need your attitude, I was about to offer to have it broke for you”. Didn’t appreciate the les

I went in for a job quote and witnessed how poorly the owner/manager treated a customer. The customer just wanted his quad fixed and wasn’t happy with the work that had been done. Instead of addressing the concern professionally, the manager was rude, dismissive, and even asked the customer to leave. Based on what I saw, I won’t be bringing my business here.

Had a great experience purchasing a motorcycle here in May of 2024. Rodney is not a typical salesperson and doesn't waste your time with the usual tactics. I was in and out with a new bike in about an hour. Will definitely consider them in the future for any new ORV purchases!

I had a wonderful experience with Rod and everyone else at Ellensburg Powersports. Can’t thank them enough for the no nonsense straight forward transaction. I love my new bike! I put 200 miles on it the first day out after I got it home.

Purchased 2 quads. Rod was quick, knowledgeable, and very friendly. The whole crew is very friendly.