Kenwood Dealer Group

Bought a used frontier from kings subaru 3 months ago. Before taking del. they damaged door. They said they would fix it. I said OK to fixing door. That was my mistake. Took the body shop 4 times to fix the door, each time they worked on it. They caused more damage to the point the had to put a new door on which I guess takes 3 weeks. I got it back this Friday to find oil all over my floor mats, over spray on the back window and someone was smoking in my truck. This company does not care about you or your car, they just want your money,once they get that you no longer matter to them. STAY AWAY FROM THEM. You would get better service from a buy here pay here lot. So just a quick follow up. Not one person from Kenwood or Kings Subaru replied or reached out after this review, which proves my

Would give them zero stars if possible, run don’t walk from this group. Will sell you a service package at one dealership then “not be able to find it” at another dealership underneath their umbrella resulting in you being on the hook for thousands of dollars in repairs. Also don’t try and go to talk to someone at the Mason headquarters as you will only be given the run around. Spend your money elsewhere as the customer service and actual service is extremely lacking.

Hands down the worst!!! They will rip you off in any which way they can. Then send you on your way in an unsafe vehicle without batting an eyelid. When you come to find out how unsafe the vehicle was to drive because of the dry rot and tires they refused to do anything about it. Even though it has a 6-month warranty. They told me yes the tires were dry rotted but completely safe to drive on. In what world are dry rotted tires safe to drive on? In addition to that they told me that the leaking tue rod ends are completely normal and it always happens during an alignment. I'm pretty sure they are sealed boots meant to keep grease in and dirt and contaminates out. Bear in mind these are only 2 of the multiple issues with the car. Contacted Subaru Of America to see what they think of the matter

Steering my clients away from here. Kings Jeep service care here was terrible. Can't buy new with warranty if you can't go the place you bought it for service. Kent thought it would be ok to battle with a customer and send me home with a check engine light that was not there when I dropped it off. Still havent heard from the Service Manager and they snuck around the Stelantis survey. These are easy fixes in customer service just by being polite and not arrogant. I was not being unreasonable, nor was asking for anything more than getting my car fixed. Not even a loaner did I ask for. I've helped more people get cars from their dealerships than they will ever know but no more. Another hit on this group: I ordered a Hummer Truck and SUV with GMC and gave a deposit for each. Kenwood Dealer g

THIS REVIEW IS FOR BORCHERDING COLLISION CENTER WHICH IS UNDER THE KENWOOD DEALER GROUP NAME. NEVER TAKE YOUR VEHICLE THERE! I brought my brand new car in to fix a small dent in the passenger side door and touch up the paint. What should have taken a week took a month and a half. I will say that they did provide a loaner after having my car for 1 week and I am appreciative about that however how my vehicle was treated is the issue. It took them 5 times to get the paint done right without eyelets and fisheyes. During the painting my windshield was cracked and a large glob of paint dropped on my passenger side fender. Once those were fixed I noticed black finger prints on my light grey leather interior and a new scratch on my driver side fender. They cleaned the interior and tried to buff t