NAPA Auto Parts

I ordered a pair of front rotors for my Equinox online last week. They arrived today so I went to pick them up. I was waited on by a nice young lady who brought my order out to the counter. She said they were not the rotors that I ordered because what I ordered were not a good product. As a result, she gave me a pair of better rotors at the same lower price I had paid. If that isn’t great customer service I don’t know what is. I highly recommend the Mooresville NAPA to anyone needing quality automotive parts. Thank you!

This Napa is the only place I go since their opening. Everytime I go in there they are friendly and very helpful. They carry high quality parts, and seem to have a fairly large inventory (they don’t have every part in stock, that’s an unfair expectation). If they don’t have it in stock, they can generally get them pretty quickly. I could save a few dollars and buy subpar parts at one of the competitors, my experience has been that you will have issues with those parts.

Darlene was very helpful and so was Jerry. Helping me get the right headlights Thanks guys

I needed a new battery. I ordered it online and within 30 minutes I took my core in and swapped it for a new battery and was on my way. Super easy.

That's the second time I've went in for an obscure Park and they taking extra time to make sure and help me. Even looking up diagnostic samples online so I could read codes. I return to part no problem fact they were going to pay me the $2 difference keep it you guys are great