RPM Express Wash

Photo is immediately after being washed. The front end of the car is still filthy. It appears no brushes even touched it. I paid over $20 for this… Edit: This is a known problem and the car wash isn’t offering a solution. Obviously their machines don’t clean this area of a very standard size car. They know this and should have employees scrubbing this area before the car enters. Why aren’t they?

Went through the Carwash a year ago to get the bugs off the front of the car after a car trip, and the whole front of my car was still full of bugs. I went to the front and they put me through another time for them to still not brush the front and spray the back of the car so I gave up. Today I thought I should try again. I went through with only one guy washing and one side wasn’t touched. I checked the car afterwards and still had tons of bugs and they only sprayed the front. Knowing I would probably have the same results I didn’t bother going through again.

I’ve been a loyal customer at this car wash for over four years, with memberships for six different vehicles. One of my cars has had an after market bumper guard since the day I bought it, not sure why it’s on the car but that’s how I brought it and I didn’t care to take it off. I’ve brought it through this car wash countless times without issue, until today. Out of nowhere, the “manager” tells me my car can’t go through because of the bumper guard. I tried to explain that it’s permanently attached and has never been a problem before, but he repeatedly cut me off and refused to listen. It’s disappointing and frustrating to see a business I’ve supported for years treat a loyal customer this way, especially when there’s no consistency in how policies are enforced. If this is how they handle

The car wash ripped off my left rear trim around my tire. They had me fill out an incident form and I was told that the owners would get in contact with me by two days later. After I hadn’t heard from the owners I went in and had the honor of talking to the most insensitive and dismissive manager named Tori who quite bluntly told me they wouldn’t pay for any damages and then refused give me the owners information. After I posted this review the first time the owners responded to me telling me to reach out and when I did I was hopeful that this would be made right and I was very mistaken. Instead I was responded by saying my claim had been denied. I am a 20 year old broke college student who cannot afford to get this fixed. Nor should I have to pay for this to get fixed due to the fact that

Went today for the first time and the car wash completely damaged my entire vehicle (which has a fresh paint job I might add) horrible place and didn’t even clean the vehicle this picture is not even 5 minutes after the car wash