Vaden Chevrolet Pooler Service

My first service experience at the Pooler location did not disappoint! The staff are very friendly and helpful. My appointment was actually not for this location like I thought it was. However, they were very accommodating and willing to take me with no issues. Katelyn was my service advisor and she was beyond friendly. I'm looking forward to my future service appointments in Pooler.

On Saturday November 8,2025 I had the most horrible experience at Vaden Pooler. I arrived here at 10:50 for my 11am appt. for an oil change. No one was in line and the service area was completely empty. I waited about an hour thinking my car would be about done. I then walked around to the mechanic bay door to see my car finally up on the rack where my tires were being checked. I watched the technician (Tay) talk to his coworkers, talk on his phone for literally an hour do absolutely nothing to my vehicle. After the hour went by I approached my service advisor (Katelyn) who was the only person there who showed any professionalism. She went to the technician and shortly thereafter retrieved my car. I asked for the manager (Amanda) who heard my concern and told me to give her a minute and

Service on point and on time. Candence, the customer rep was amazing. It would beneficial people follow her as a model

David Hotz was my Service Advisor for this visit. He was professional, friendly, and courteous. I've had the pleasure of working with David several times over the last few years. He is my go to guy when I need service.

Mr. Cooper was my seller and I couldn’t be more happy I ran into this guy, I hunt for a new vehicle for over 2 weeks and came back after visiting other four dealerships and what make me came back was the service and how he went above and beyond to the point he let me used his personal vehicle and I didn’t even have to mention the reason which was that I need to take care of some things for the kids at home and couldn’t wait at the dealership. After I trade-in 2019 Mustang, while they do some minor adjustments in my brand new Chevy Blazer 2022 not only I was able to get the most money for my trade but also some cash back from my equity out of my trade also Mr. Lorenzo came in clutch at first when I try to buy an used car when the best option was going for the brand new. Overall Mr. Cooper