Martins Auto Repair LLC

I recently went to Martins for an oil change and had a great experience. The staff was friendly and efficient, making the check-in process quick and easy. I appreciated their transparency regarding pricing and the services included with the oil change. The wait time was minimal, and I was impressed with how clean and organized the shop was. They did not try to upsell me on any unneeded/unnecessary items.

Brought the truck in for a preventative alignment check and wheel balance. Quick turn around, spot on adjustments and silky smooth balance. As a bonus the wheel weights were matched to the wheel color. Thanks Vhad, Tom and the Techs.

Took my car in for issues overheating. Only shop I could get in other booked up. Water pump replaced. Had to take back a week later with same issues and now spark plugs not working. More money invested and now sitting in a different shop with same issues. To much coolant was added and sprayed everywhere. Spark plugs bad again and still overheating.

At first I gave a 5 star review because everything seemed fine and working great after my repair. Drove 600 miles back home and check engine light came on. Took it into another shop to have everything checked out and the same issues were there. I paid $1000 to have it fixed the first time and now had to pay more money to have what they said they fixed, fixed by someone else. Called and talked to the manager to see what we can resolve and he hung up on me. I was being very civil and calm despite the situation. I would not recommend this shop to anyone that cares about their vehicle.

Amazing service, car trouble in Wausau and no one willing to help. Tom at Martin's Auto Repair in Mosinee told us to bring it in and they would check it out. They checked it out and had it repaired in less then a half hour. I would highly recommend Martin's Auto Repair.