Rock Creek Lube Center

I genuinely wish I could give this shop 0 stars. I’ve gone to this shop countless times for repairs and always left unsatisfied. I’m going to list just a few of the many bad experiences. First my worst experience is I took my g35 coupe in for a simple wheel bearing replacement. I get a call about a week later saying they replaced the part but mysteriously my clutch won’t work any more, I order a new clutch for them to install and keep checking in every couple days to just show up seeing the workers outside smoking cigarettes not working. After about 3 1/2 weeks I finally got a bit more info on the car repairs to find out that it wasn’t even the clutch i was waiting to get done, it was that they realized they kept ordering the sedan wheel bearing for a coupe causing it to not move because o

These guys used to be great with friendly service. All nice to get the car towed there and then absolutely the opposite after commiting. Did not get the work done when they said it would be done and they do not even seem to care. It was one radiator hose and a thermostat. I could have done it myself in less than an hour. I will submit a new review after I see the final bill and if they get it done early tomorrow.

oil change yes, other repairs be aware and prepared for them to incorrectly install brake pads and water pumps. 2014 ford f150

Used to really like them for oil changes but most recently they left the air filter enclosure open/unsecured after routine oil change. The engine sounded off which is the only reason I noticed. Seems like no serious harm done but it does seriously impact my trust in their work. I guess if you do go here just double check to see if everything was done right before driving off (oil actually put in, everything closed up, etc.). I’ll give somewhere else a try next time or maybe just do it myself.

Overall a bad place to go, especially if you are a woman. I have gone 2 or 3 times just for a routine oil change, and they somehow manage to find a multiple hundred problem each time, and then I go home with a god awful oil leak AFTER the oil change when there was never any oil leaking beforehand. They last changed my oil about a month ago, and my car started pouring out transmission fluid, which I understand was not their fault, however when I brought it back in to get it checked out I was charged 350 dollars to drain the transmission and put a new plug in. Went back a couple days later and was told I had a very time-sensitive leak coming from the inside of my transmission. I decided at this point to go get a second opinion from another shop, to which I was told there was actually no leak