Valvoline Instant Oil Change

I went to Valvoline for an oil change, and the customer service was outstanding. Alexander provided excellent service and kept everything running smoothly, while Allen, the manager, was working hard and leading by example. The entire team worked together seamlessly, and you could feel the strong sense of leadership and teamwork. This visit gave me a better experience than I’ve had at the dealership. They made sure I had everything I needed and took the time to thoroughly explain why each service was necessary. I’ll definitely be coming back here regularly to get my car serviced.

I’ve been getting my oil changed here for years. Had a few minor issues but nothing major and kept coming back. Today, 2/2/26, the guys that were closing were outstanding. I arrived about 35 minutes before closing and they got me in and taken care of and were the happiest and most upbeat group I’ve ever had the pleasure of dealing with. Pulled out of the bay one minute before closing time. An oil change is a chore that needs to be attended to but these guys made it an enjoyable experience.

Michelle and Allen were awesome on my service today. I bought my truck recently and it was time for my first oil change. The firsts on everything are always the messiest but they handled it with stride. It took a little longer then expected but they went above and beyond and were generous during the wait, offering water and popsicles to fend off this weird fall heat. Stay cool out their guys! thanks for all of your efforts!

I went in for an oil change and Allen and his team did an amazing job! Allen, the manager, was extremely helpful and professional. He acknowledged that I had never had a cabin air filter checked with them before and offered to take a look. Turns out it really needed to be replaced, and I appreciate his honesty and the way he explained everything. I was in and out, and the customer service was amazing highly recommend!

I went in for a routine oil change. The manager or head employee tried to upsell a more expensive oil, which I declined since it’s an older vehicle. He questioned my choice and then walked away. Within minutes of leaving, my car started smoking heavily and both the oil and engine lights came on. I had to pull over immediately. My mobile mechanic inspected the vehicle and found a hose with a clean slit between two clamps, stating it appeared to be deliberately cut. I had no prior issues before bringing my car here, and I had just left this shop less than 15 minutes earlier. This situation is extremely concerning and could have caused serious damage or an accident. I am documenting this experience and would advise others to be very cautious when choosing this location.